According to a recent ABI Research report, smart-home vendors are uniquely positioned to drive next-generation home-care services by delivering discrete remote-monitoring services to vulnerable residents and peace of mind for those who care for them, in a market projected to reach US$34.5 billion by 2024.
“Service providers pushed smart-home into the mainstream and now have the ability to do the same for home care monitoring services, particularly Ambient Assisted Living (AAL) systems,” said Jonathan Collins, Research Director at ABI Research. “AAL has struggled to gain market traction as a standalone offering, but as smart home players build on their smart home efforts to expand into new revenue streams, overlaying AAL capabilities offer the potential for mass adoption.”
The global aging demographic, particularly sharp in markets with strong smart-home adoption, puts a growing strain on relatives and in-home care providers. AAL enables unobtrusive, long-term remote monitoring of those at risk living independently. Service providers with smart-home capabilities are well positioned to deliver AAL services to their established customer bases.
For example, British Gas launched an AAL service in 2018 that leveraged both its existing installation workforce as well as its Hive smart-home device offerings. ABI Research believes such integrations are among the vanguard of a new wave of services from smart home service providers.
However, smart-home devices can be leveraged by OEMs and end-users alike to offer AAL services. The appeal of voice control as a smart-home interface extends into AAL provision and applications, such as the Amazon Alexa ‘Drop In’ feature, and offer valuable AAL capabilities.