IoT Survey Finds OT and IT Stakeholders at Odds

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A recent 451 Research survey showed that there is a clear disconnect between information technology (IT) and operational technology (OT) on Internet of Things (IoT) projects.

The survey, entitled ‘Voice of the Enterprise (VotE) survey’, analysed the OT stakeholder perspective within the Internet of Things (IoT) industry.

Research showed that IT and OT personnel are not well aligned on IoT initiatives, and they need to cross that divide for those enterprise IoT projects to prove viable. According to the survey, only 34% of OT respondents said they “cooperate closely with IT” on IoT projects from conception to operations. While a relatively small group of respondents said they were in “active conflict” with IT over IoT, OT professionals are four times more likely to characterise their relationship with IT that way.

This is becoming an issue as IoT vendors and service providers are rapidly gaining new business opportunities, especially from OT-centric firms. Some 55% of the respondents currently deploy IoT within their organization, and 44% have successfully moved those projects from proof-of-concept to full-scale deployment. New operational efficiencies and data-analytics capabilities are driving successful projects; however, many IoT projects face roadblocks in the trial stage due to the IT and OT divide and budget, staff, and ROI concerns.

“Our survey identifies IoT as a fundamental departure from the traditional IT sale for vendors,” said Rich Karpinski, Research Director for Voice of the Enterprise: IoT. “With complementary data and insights to the quarterly VoTE: IoT survey of IT professionals, IoT vendors and service providers get the 360-degree view they need of the roles OT and IT play in enterprise IoT budget and deployment plans, as well as a full view into the market disruption and major opportunities for vendors and businesses.”