Helpful NBN information for cablers

In BICSI Bytes, Newsby

NBN Co has recently set up a page on its web site – that provides helpful information for cablers on cabling from the NBN connection into customers’ premises, while directing consumers to registered cablers for their internet access needs.

Notably, NBN Co strongly recommends cabling beyond the NBN connection box to improve connectivity and data speeds within the premises, and stresses the importance of only engaging a registered cabler to install the cabling. The web page directs consumers to the Australian Registered Cablers website, where they can access a list of registered cablers from each of the cabling registrars, including BRCA.

You should also note NBN Co’s caution to consumers that some safety-critical devices such as medical alarms, fire alarms and lift emergency phones may not be compatible with the NBN, so it would be wise for cablers to familiarise themselves with these limitations and the options to recommend to their clients in such circumstances.

NBN Co suggests the following steps for registered cablers, when engaged to install in-home cabling.

  1. Start by talking to the property owner about their phone and internet service needs. For new properties, discuss and recommend where the phone and data points (and any other connections) should be provided and why; and then mark them on the construction plans. NBN Co have an excellent ‘Homeowners and Builders Guide, which assists building owners plan for the NBN equipment with their builders. Click here to download it.


  1. Check the technology – As the installation of each technology is different, you will need to refer to the specific cabling guidelines on the web page before starting the installation. Click here to check which NBN Multi Technology Mix (MTM) has been installed at the specific address, or is planned for provision there.

If the premises is already connected to the NBN, ask the property owner to contact their phone or internet service e provider to check which MTM is being used.

  1. Download the guidelines – Note that that all cabling work must adhere to NBN standards, which included accordance with AS/CA S009: 2013.

The following guidelines are for builders and cablers, and outline the requirements for setting up the premises to complete the connection to the NBN. This includes internal and external conduit paths, and utility box separations.

For new properties (click on list below to download specific document):

For existing properties:

Registered cablers have the capability to modify NBN Co facilities when connecting residential and small business premises to the NBN. This includes assets in NBN Co facilities on premises fed by copper cables of ten pairs or less. NBN Co authorises registered cablers to make limited alterations, as long as the work is carried out to NBN Co’s requirements for properties connected with NBN Co’s FTTN, FTTP, HFC and FTTC networks.

Further details are provided in NBN Co’s ‘Authority to Alter Guide’.

In addition to the in-home cabling, some registered cablers may be asked by developers or builders to undertake other cabling work to help in the development of the NBN access network, including Lead-in Conduit (LIC), pit-and-pipe, and pathways. Information about how to install these street connections can be found in NBN Co’s Build Process section about new property developments